Services · Branding

Brand strategy your people can carry.

A brand works when your own people can explain it and customers remember it. I build value propositions, positioning and identity, then roll them out so they hold up in daily use.

What I look at first

The questions behind the numbers

  • What customers believe about you now
  • What your staff say when someone asks what you do
  • How the brand is used across sales, bids and digital
  • Competitors’ positioning, and the space left open
  • Brand architecture across products and businesses

Evidence

TSA Riley1000staff carrying the new brand after the move from TSA Management to TSA Riley.RoleLed the rebrand: value proposition, strategy, positioning and style.TSA Riley, 2020–2024.
Pizza HutLiftin awareness and incremental sales after a positioning built on assets customers already loved.RoleDeveloped the brand and marketing strategy.Client result. No figures shown.

Typical verdicts

What an audit in this area often finds

  • BackBrand assets customers already recognise, even old ones.
  • FixA proposition your staff cannot say in one sentence.
  • TestNew messaging in paid media before reprinting anything.
  • StopRebrands that change the logo and nothing else.

Common findings across engagements, shown as examples. Your audit will have its own.

What you get

Deliverables

  • Brand strategy and value proposition
  • Positioning and messaging framework
  • Identity brief and design management
  • Internal launch and rollout plan
  • Brand guidelines your team will use

Related case studies

Branding in practice

Engineering consultancy

TSA Riley: a rebrand during rapid growth

Almost 4x growth to 1000 people in four years

Led the 30-person global marketing, bids and business development function through the move from TSA Management to TSA Riley.

  • Branding
  • Strategy
  • CRM
Quick-service restaurants

Pizza Hut: backing the assets people already loved

Higher awareness and an incremental sales lift

Brand strategy that brought back the cavalry charge and Dougie the Pizza Boy under a new line, Share Good Times.

  • Branding
  • Strategy
B2B environmental software

Envirosuite: one proposition per industry

Segmented propositions for a 30-to-400-site target

Replaced one product-led proposition with value propositions for each industry vertical, tied to a lead generation plan.

  • Strategy
  • Branding
  • Paid Media

Other services

Service

SEO

Organic search judged by the enquiries and sales it brings, with content your team can keep up.

Service

Paid Media

Google, Meta and LinkedIn spend that is tested before it is scaled, and moved to whatever returns.

Service

Analytics

Tracking you can trust, attribution you can defend and reporting a board can read in two minutes.

Service

CRM

Customer data and automation that keep clients longer and shorten the path from enquiry to sale.

Service

Strategy

Positioning, go-to-market and marketing plans that say where growth will come from and what it costs.

Bring your last quarter’s numbers.

We’ll work out what’s earning its keep, what’s stuck and what to stop funding.